Skip to content
Bruviti

Platform

Platform overview →

Domain-specialized AI that plugs into your enterprise architecture. One foundation for every service use case.

Production AI for Mission-Critical Service

Bruviti builds and deploys production AI for the mission-critical service operations of global equipment manufacturers.

Trusted by
ElectroluxGEASamsungSeagateViking

Production AI for the hardest problems in service.

Specialized AI deployed around the equipment, data, decisions and operational constraints unique to each service use case.

Deployment screen: Parts Identification from Blueprints
Parts Identification from Blueprints
Find the right part from an image or description in under 30 seconds.

AI built around the service mission.

Bruviti AI changes the unit of optimization from the service function to the service outcome, breaking out of silos with a single AI Operating Layer across service teams, data, systems and decisions.

One mission →
+Case
+Asset
+Diagnose
+Schedule
+Parts
+Ship
+Repair
+Claim
+Update
Customer SupportCRM / CCaaS
Remote / Technical SupportKMS / IoT
Field ServiceFSM / WFM
Parts & InventoryERP / SPM
Warranty & ReturnsWarranty Mgmt / RMA
Installed BaseEAM / IoT

Designed for mission-critical environments.

Production AI built for environments where downtime directly affects output, capacity, revenue or business continuity, and where security and connectivity requirements are most demanding.

+Semiconductor Equipment

Lithography, etch, deposition, CMP and metrology equipment, including chamber, recipe, wafer and SECS/GEM data.

Explore Semiconductor Equipment
+Compute/Memory
& Networking

Servers, memory, storage arrays and rack systems, including firmware, telemetry, diagnostics and field replaceable unit data.

Explore Compute/Memory & Networking
+Data Center Infrastructure

Servers, storage, power and cooling infrastructure, including BMC, IPMI, Redfish and fleet telemetry.

Explore Data Center Infrastructure
+Industrial Manufacturing

CNC machines, turbines, compressors and other long-lived industrial equipment, including PLC, SCADA and service history data.

Explore Industrial Manufacturing
+Appliance Manufacturing

Refrigeration, cooking, laundry, HVAC and water heating equipment, across installed base, parts, warranty and connected product data.

Explore Appliance Manufacturing

Designed for mission-critical environments.

Production AI built for environments where downtime directly affects output, capacity, revenue or business continuity, and where security and connectivity requirements are most demanding.

+Semiconductor Equipment

Lithography, etch, deposition, CMP and metrology equipment, including chamber, recipe, wafer and SECS/GEM data.

Explore industry

+Compute/Memory & Networking

Servers, memory, storage arrays and rack systems, including firmware, telemetry, diagnostics and field replaceable unit data.

Explore industry

+Data Center Infrastructure

Servers, storage, power and cooling infrastructure, including BMC, IPMI, Redfish and fleet telemetry.

Explore industry

+Industrial Manufacturing

CNC machines, turbines, compressors and other long-lived industrial equipment, including PLC, SCADA and service history data.

Explore industry

+Appliance Manufacturing

Refrigeration, cooking, laundry, HVAC and water heating equipment, across installed base, parts, warranty and connected product data.

Explore industry

Build AI around your service outcome.

Forward-deployed AI engineers work only in service. They architect each use case around the outcome, build it alongside your team, connect your data and systems, and take it into production.

Bruviti engineers sketching an AI architecture on a whiteboard

Ground AI in your service knowledge.

Bruviti’s service ontology encodes equipment hierarchies, parts and procedures, policies, failure modes, tickets and service history as entities and relationships, creating a unified service knowledge graph that gives AI the context to reason precisely rather than guess.

Parts ontology
Raw records

AI model knows

Tickets
Parts list
Previous service event
Operating log
Inventory record
Warranty record
Procedure
Machine record
Structured knowledge graph

Bruviti’s parts ontology knows

Parts identity
BOM structure
Supersession chains
Installed part relationships
Compatible replacement parts
Installed-base hierarchy
Failure / part relationships
Service-event lineage
Warranty / entitlement
Inventory availability by part
Procedure-to-part relationships
Related subcomponents
Relationship types
PART OFSUPERSEDESCOMPATIBLE WITHINSTALLED ONCOVERED BY

Bring AI to your data.

Deploy AI into the environment where your data and operations already live, from private cloud and on-premise infrastructure to edge and fully air-gapped environments.

+Private Cloud
Models and inference inside the customer’s environment
  • +AI deployed in the customer’s cloud tenancy
  • +Frontier or open-weight models via managed model service
  • +Inference scales with demand
  • +Enterprise data and applications stay in the same environment
+On-Premise
Models and inference on customer-owned servers
  • +AI deployed on customer servers
  • +Frontier models via private connection, or self-hosted open-weight models
  • +Inference within fixed capacity
  • +Direct access to enterprise applications and operational data
+Edge
Models and inference at the equipment
  • +Purpose-built small models
  • +Real-time inference, online or offline
  • +Direct connection to equipment and operational systems
  • +No round trip to a central cloud
+Air-Gapped
Models, inference and data never leave the boundary
  • +Compact models on standard servers, no GPU required
  • +Inference built for constrained compute, fully offline
  • +Context and learned knowledge stay inside the boundary
  • +Direct integration with equipment and local operational systems
Updates enter through a controlled release process

Bring AI to your data.

Deploy AI into the environment where your data and operations already live, from private cloud and on-premise infrastructure to edge and fully air-gapped environments.

+Private Cloud

Models and inference inside the customer’s environment
  • +
    AI deployed in the customer’s cloud tenancy
  • +
    Frontier or open-weight models via managed model service
  • +
    Inference scales with demand
  • +
    Enterprise data and applications stay in the same environment

+On-Premise

Models and inference on customer-owned servers
  • +
    AI deployed on customer servers
  • +
    Frontier models via private connection, or self-hosted open-weight models
  • +
    Inference within fixed capacity
  • +
    Direct access to enterprise applications and operational data

+Edge

Models and inference at the equipment
  • +
    Purpose-built small models
  • +
    Real-time inference, online or offline
  • +
    Direct connection to equipment and operational systems
  • +
    No round trip to a central cloud

+Air-Gapped

Models, inference and data never leave the boundary
  • +
    Compact models on standard servers, no GPU required
  • +
    Inference built for constrained compute, fully offline
  • +
    Context and learned knowledge stay inside the boundary
  • +
    Direct integration with equipment and local operational systems

Keep AI inside the boundaries you set.

Control is built into your deployment from the start. Where models, data and inference run, what the AI can access and act on, and how updates reach production are all defined by the boundaries you set.

One control architecture / applied everywhere

Sovereignty

What stays yours

  • Customer-owned data
  • Customer-controlled models
  • Customer-owned context
  • Learned IP stays with the customer

Model Control

What runs

  • Frontier, open-weight and specialized
  • Model registry
  • Version lineage
  • Swap / upgrade
  • Rollback

Action Control

What the AI can do

  • Defined workflows
  • Defined tasks
  • Registered tools
  • Security and access controls

Production Assurance

What reaches production and how it is monitored

  • Customer-specific evaluations
  • Security and adversarial testing
  • Release gates
  • Human review where required
  • Production monitoring
  • Audit trail